Getting your car in the shop is never cheap. Compared to a couple other places c and m auto is on the expensive. Sure, you can always find places that aren’t as expensive but you can’t beat the customer service and quality of service. Jose and Vince are great- they are usually who I get quotes from and speak to. I had the pleasure of meeting the owner, Craig the other day also. They have always been friendly and helpful. One thing that made me appreciate them the most was them taking of pictures of something that was wrong with my car- comparing the right from left and explaining what was going on. I’ve never had that. They check in with me if something else pops up with my car before doing anything. They send me regular updates with my car. They give me detailed reports so I can always go back and see what was done and what we discussed for future. If I have work to be done that is too pricey to do at once, I’ll ask what takes priority and they always inform me on what should take priority and what I can put off for a little longer which made me feel more comfortable. I’ve been to places where they don’t give you that option and comfort- everything is priority and should be done then and now (this is not financially realistic for everyone). And the fact that you have the option to borrow a vehicle from the shop for the day so you can still get to work is amazing.